To all ProComp+ owners either:

Step 1: Contact US
Call us toll-free at 1-800-361-3651. We will ask for the serial number located on back of your ProComp Encoder, and your current shipping address.

Step 2: Receive your new system
Your new system will be delivered and will include the following:

• Infiniti Encoder Hardware
• BioGraph Infiniti Software with
  • either the EEG or Physiology Suite
  • Developers Tools
• T-USB Adapter
• USB Cable
• Carrying Case
• Hardware and Software Manuals
• Batteries
• 2 Year Warranty
  

Step 3: Send in your old hardware
You must send us your ProComp Encoder and PRO-SB Adapter within 30 days of receiving your new system.

Securely package, insure and ship your old ProComp Encoder and PRO-SB Adapter to:

Thought Technology Ltd.
20 Gateway Drive
Plattsburgh, New York
12901

*Failure to return the ProComp Encoder and PRO-SB Adapter will result in an additional charge for the unreturned hardware.