Step 1: Contact US
Call
us toll-free at 1-800-361-3651. We will ask for the
serial number located on back of your ProComp Encoder,
and your current shipping address.
Step
2: Receive your new system
Your
new system will be delivered and will include the
following:
-
Infiniti
Encoder Hardware
-
BioGraph Infiniti Software
-
-
-
-
Hardware and Software Manuals
-
-
Step
3: Send in your old hardware
You
must send us your ProComp Encoder and PRO-SB Adapter
within 30 days of receiving your new system.
Securely package, insure and ship your old ProComp
Encoder and PRO-SB Adapter to:
Thought
Technology Ltd.
8396 Route 9
West Chazy, New York 12992
*Failure
to return the ProComp Encoder and PRO-SB Adapter will
result in an additional charge for the unreturned
hardware.